Privacy

Ugafund


UgaFund Privacy Policy
Effective Date: 02/05/2025
UgaFund ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use the UgaFund platform, including our website, mobile applications, and any other services we provide (collectively, the "Platform"). This policy applies to both Campaign Organizers and Donors.
1. Information We Collect
We collect several types of information from you, including:
  • Information You Provide Directly:
    • Account Information: When you register for an account, we collect your name, email address, and password.
    • Profile Information: You may provide additional information for your profile, such as your address, phone number, and profile picture.
    • Campaign Information: If you are a Campaign Organizer, we collect information about your campaign, including the purpose, amount sought, and timeline.
    • Donation Information: If you are a Donor, we collect information about your donations, including the amount, date, and payment method.
    • Communications: We collect information when you communicate with us, such as through email or customer support.
    • Payment Information: When you make a donation or withdrawal, we collect payment information, such as your credit card number or bank account details. This information is processed by our payment processors, and we only retain limited transaction information.
  • Information We Collect Automatically:
    • Usage Information: We collect information about how you use the Platform, such as the pages you visit, the features you use, and the time and date of your visits.
    • Device Information: We collect information about the device you use to access the Platform, such as your IP address, browser type, operating system, and device identifiers.
    • Location Information: We may collect information about your location, such as your IP address or, with your consent, your device's GPS coordinates.
    • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity on the Platform. Cookies are small data files stored on your device that help us remember your preferences and improve your experience.
2. How We Use Your Information
We use your information for various purposes, including:
  • Providing and Improving the Platform: To operate, maintain, and improve the Platform, and to develop new features and services.
  • Facilitating Transactions: To process donations and withdrawals, and to provide receipts and transaction confirmations.
  • Communicating with You: To send you important information about your account, the Platform, and your transactions, and to respond to your inquiries and requests.
  • Personalizing Your Experience: To customize the content and advertising you see on the Platform, and to provide you with relevant recommendations.
  • Marketing and Promotion: To send you promotional materials and offers about our services and other services that may interest you. You can opt out of receiving these communications at any time.
  • Analytics: To analyze how users use the Platform, and to generate aggregated and anonymized data for research and reporting purposes.
  • Security and Fraud Prevention: To protect the security and integrity of the Platform, and to detect and prevent fraud and other illegal activities.
  • Legal Compliance: To comply with applicable laws and regulations in Uganda, and to respond to lawful requests from government authorities.
3. How We Share Your Information
We may share your information with the following categories of recipients:
  • Campaign Organizers: We share Donors' names and donation amounts with the Campaign Organizers they support, unless the Donor chooses to remain anonymous.
  • Service Providers: We share your information with third-party service providers who help us operate the Platform, such as payment processors, hosting providers, and analytics providers. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
  • Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
  • Legal Authorities: We may disclose your information to government authorities or law enforcement agencies if required by law or in response to a valid legal request.
  • Other Users: If you use public features of the Platform, such as comments or forums, your information may be visible to other users.
  • With Your Consent: We may share your information with other parties with your consent.
4. Data Retention
We retain your personal information for as long as necessary to provide you with the Platform, to fulfill the purposes described in this Privacy Policy, and to comply with applicable laws and regulations in Uganda. We may retain anonymized or aggregated data indefinitely.
5. Your Rights
You have certain rights regarding your personal information, including the right to:
  • Access: Request access to the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete personal information.
  • Deletion: Request that we delete your personal information, subject to certain exceptions as permitted by law.
  • Objection: Object to the processing of your personal information for certain purposes, such as direct marketing.
  • Restriction: Request that we restrict the processing of your personal information.
  • Data Portability: Request to receive a copy of your personal information in a structured, machine-readable format.
  • Withdraw Consent: If we process your information based on your consent, you have the right to withdraw your consent at any time.
To exercise your rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable Ugandan data protection laws.
6. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
  • Encryption: We use encryption to protect your sensitive information during transmission.
  • Access Controls: We restrict access to your personal information to authorized personnel only.
  • Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
7. International Data Transfers
Your personal information may be transferred to and processed in countries other than Uganda. These countries may have data protection laws that are different from the laws of Uganda. We will take steps to ensure that your information is protected when it is transferred internationally, including by implementing appropriate safeguards such as standard contractual clauses.
8. Children's Privacy
The Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will provide reasonable notice of any material changes, such as by posting the updated policy on the Platform or sending you an email. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
UgaFund
Sekanyonyi Mityana along market street
support@ugafund.org
+256703411693