Support

Ugafund

UgaFund Support
We're here to help! If you have any questions or need assistance, please don't hesitate to contact us.
Common Questions

For Donors:
- How do I make a donation?
- What payment methods are accepted?
- Is my donation secure?
- Can I get a refund?
- How do I get a donation receipt?
- How can I track my donation?
- How do I contact a campaign organizer?
- What do I do if my donation doesn't go through?
For Campaign Organizers:
- How do I create a campaign?
- What are the requirements for starting a campaign?
- How do I withdraw funds?
- What fees are involved?
- How do I update my campaign?
- How do I respond to donor questions?
- What happens if my campaign doesn't reach its goal?
- How do I add team members to my campaign?
For General Inquiries
- How does UgaFund work?
- Is UgaFund a registered organization?
- How can I volunteer?
- How can I partner with UgaFund?
- How do I report a problem or concern?

Troubleshooting

Donation Issues: If you're having trouble making a donation, please ensure that your payment information is correct and that you have sufficient funds. If the problem persists, please contact our support team.
Account Issues: If you're having trouble logging in or accessing your account, please try resetting your password. If you're still unable to access your account, please contact our support team.
Campaign Issues: If you're having trouble creating or managing your campaign, please refer to our campaign organizer guide. If you need further assistance, please contact our support team.

Contact Us
If you couldn't find an answer to your question in our FAQs or troubleshooting sections, please contact us:

Additional Resources